The normal cancellation policy applies unless otherwise stated.
If your transportation to Finland/Helsinki has been cancelled and will not be able to participate in a tour, please call our customer service +358 449 769 243. In this case you will be provided with an option to book an alternative date or receive a full refund. You may be requested to prove the cancellation of your transport.
In case you have been affected by the coronavirus or placed in quarantine, please provide a doctor’s statement for a full refund.